Step 1 — Submitted to Your Unit Counselor

Deadline: Within 20 calendar days of the incident

Step 2 — Submitted to the Warden

Deadline: Within 20 calendar days of the BP-8 response (or non-response)

Step 3 — Mailed to the Regional Director

Deadline: Within 20 calendar days of the Warden's BP-9 response (or non-response deadline)

Step 4 — Mailed to BOP Central Office, Washington D.C.

Deadline: Within 30 calendar days of the Regional Director's BP-10 response (or non-response deadline)

Medical Negligence Track — Mailed to BOP Regional Office

Deadline: Within 2 years of the date of injury (strict — missing this date permanently bars your claim)