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Have a question about the process, your loved one's situation, or our service? Reach out — we respond to every message.

“Our founder saw firsthand how the system is designed to wear inmates down until they give up. That experience is the reason this service exists.”

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Email

[email protected]

General inquiries & case questions

We'll get back to you within 24 business hours.

Hours of Operation

Monday – Friday: 8:00 AM – 6:00 PM EST

Saturday: 10:00 AM – 2:00 PM EST

Advocate plan members get 24-hour priority support.

⚠ Deadline coming up?

If you have a filing deadline within the next 48 hours, use the "Request a Callback" button at the bottom right of this page. A specialist will reach out quickly to help you meet your deadline.

📄 Preparing for a visit? Download our intake worksheet.

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