Corrections Policy

We are committed to factual accuracy on every page of this site. When we get something wrong, we fix it — quickly, transparently, and with a public record of the change.

Why Accuracy Matters to Us

The people who use this service are navigating a system where a single missed deadline or incorrect form can permanently close the door to justice. Inaccurate information on this site is not a minor inconvenience — it can cause real, irreversible harm.

Every factual claim on this site — every deadline, every form requirement, every legal citation — is traceable to a primary source. Those sources are listed on our Data Sources page. When a source changes, or when we discover we've misread one, we correct the site immediately.

We actively welcome corrections from staff, clients, attorneys, and anyone else who spots an error. This page explains how that process works.

How Quickly We Respond

CriticalSame day

Factually wrong — could cause a client to miss a deadline or lose their case

ModerateWithin 48 hours

Inaccurate but not immediately harmful to clients

MinorWithin 7 days

Wording improvement — not factually wrong, but could be clearer

How a Correction Gets Made

01

Correction Submitted

A staff member or visitor submits a correction via the online form or by email, citing the specific text and the regulation or case law that contradicts it.

02

Admin Review

The correction is reviewed by the site administrator within the response time for its severity level. The cited source is independently verified.

03

Site Updated

If the correction is accepted, the site is updated immediately. The correction is logged in our internal audit trail with the date, the original text, and the corrected text.

04

Submitter Notified

The person who submitted the correction is notified of the outcome — accepted, rejected (with reason), or deferred for further review.

Found an Error? Tell Us.

If you've found a factual inaccuracy — a wrong deadline, an outdated regulation reference, a mischaracterized case — please tell us. We take every correction seriously, regardless of who submits it.

Staff Correction Form

The fastest way to submit a correction. Requires a staff login.

Submit a Correction

Email

For visitors, attorneys, or anyone without a staff login.

[email protected]

When submitting a correction, please include: (1) the specific text as it appears on the site, (2) what it should say, and (3) the regulation, policy, or case that supports your correction. Corrections without a cited source may take longer to verify.

What We Will and Won't Change

We Will Correct

  • • Incorrect regulatory deadlines or form requirements
  • • Mischaracterized case law or court rulings
  • • Outdated BOP policy references
  • • Statistics that have been superseded by newer data
  • • Any claim that is factually wrong

We Won't Change

  • • Accurate information that someone disagrees with
  • • Our service description or pricing
  • • Our mission statement or values
  • • Content based on personal preference rather than factual error
Ask Tara — Free